Retail Sales Associate

Job Description:

The main role of Retail Sales Associate involves interacting with wholesale and retail customers to establish their needs, provide information on Sherwin-Williams items, and suggest suitable options. They must address any customer issues promptly to ensure high levels of customer satisfaction and comply with product standards while keeping track of new features. Store associates are expected to deliver outstanding customer service and meet sales objectives consistently throughout their work.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

About Us

We believe in a flexible approach to career advancement, welcoming individuals from all walks of life to join us at Sherwin-Williams. Our focus is on tapping into your innate talents and propelling the organization forward. We embrace diversity and encourage applications from qualified individuals, irrespective of their backgrounds, including those with disabilities and Protected Veterans. Your unique strengths are valued here, and we invite you to demonstrate your abilities as we innovate and grow together in an environment that nurtures your individuality, enabling you to display your true colors

What steps do I need to take to get started?

• Commencing the Online Application Procedure
• Peruse through the job opportunities that pique your interest on our Careers page:
• Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step Two Virtual Interview

Applicants meeting the requirements will be asked to engage in a digital video interview using HireVue, our chosen interview platform. The interview process will involve responding to several behavior-based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Third Step On-Site Interview

After reviewing your video interview, a member of our Recruitment team will determine the top candidates who will be asked to attend an in-person meeting with our team at a designated location, which could be a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

Sherwin-Williams is committed to enhancing the lives of our employees and their loved ones by providing a diverse selection of premium benefits to promote a healthier and more fulfilling lifestyle. Our resources cover areas such as retirement planning, healthcare options, and overall well-being initiatives, ensuring that you have the support needed to thrive both personally and professionally. To learn more about the benefits available to Sherwin-Williams employees, visit our website and navigate to the Candidates page for detailed information on the offerings.

The salary for each position is determined based on various factors, leading to a specific placement within the designated pay scale. A range of non-discriminatory elements are considered when setting the wage range for a particular role, including the location of the position, the skills required, the candidate's experience and training, relevant certifications, and the organizational needs.

The accuracy of the wage spectrum, supplementary rewards, and benefits data presented is current as of the posting date. The Company may revise this information as necessary, within the parameters of the law, and such changes could occur without advance warning.

Candidates who have been arrested or convicted in the past will be evaluated for employment in alignment with the applicable federal, state, and local statutes, including the Los Angeles County Fair Chance Ordinance for Employers and, where relevant, the California Fair Chance Act.

Sherwin-Williams affirms its commitment to fostering a work environment that embraces individual differences and ensures equal opportunities for all candidates. Regardless of race, sexual orientation, veteran status, or any other legally protected characteristic, qualified individuals will be given the chance to compete for employment within the company. Discrimination based on grounds forbidden by law or contractual obligations will not be tolerated in the hiring process at Sherwin-Williams.

Sherwin-Williams, as a VEVRAA Federal Contractor, seeks priority referral of Protected Veterans from state and local employment services delivery systems.

It's important to note that the Sherwin-Williams hiring team will not solicit payments or request confidential financial or personal data like national IDs, birthdates, or bank account details from applicants.

Responsibilities:

• Maintain top-notch customer satisfaction by providing outstanding sales assistance
• Help customers both in-store and through phone conversations by identifying their needs and suggesting relevant products and services
• Establishing trust-based connections with wholesale and retail customers to enhance collaboration and productivity
• Carry out sales transactions in a meticulous manner while complying with organizational rules and guidelines
• Strive to attain and surpass sales objectives on a monthly, quarterly, and yearly scale
• Ensure that work order files and formulas are meticulously maintained
• Gather relevant items from the sales area or inventory
• Customize and blend items according to the customer's needs
• Organize merchandise on racks and create attractive showcases
• Clean store equipment
• Load/unload delivery trucks
• Offer assistance with delivering goods when necessary
• Keep the assigned sections adequately supplied and visually appealing
• Keep up-to-date on the offerings and engage in dialogues regarding the options that are currently available
• Follow the prescribed guidelines for inventory control
• Recommend methods for enhancing sales revenue

Minimum Requirements:

• An individual must be a minimum of eighteen (18) years old to meet the requirement
• The individual must possess the necessary authorization to work in the country of employment without requiring sponsorship for a work visa in the present or upcoming times
• English skills require a command over reading, writing, comprehending, and communicating effectively
• The capability to read, write, comprehend, and communicate effectively in Spanish is essential
• Being capable of accessing materials from shelves and floor stacks, and lifting and conveying items weighing up to 50 lbs. often and up to 70 lbs. occasionally, is necessary with or without accommodations
• The individual should be prepared to commit to the entire work schedule, including weekends and evenings if necessary, with or without accommodations

Preferred Qualifications:

• Hold a valid and unencumbered Driver's License
• Must have completed high school or obtained a GED
• Need to demonstrate a background of at least twelve months in a delivery, retail, or customer service capacity
• Experienced in retail roles where responsibilities included the sale of paint products
• Familiar with the operation of tinting and mixing equipment from prior work experience