Sales Associate

Job Description

The primary responsibility of this position is to engage with Sales Associate to understand their needs, provide information on Sherwin-Williams items, and propose suitable resolutions. To ensure high customer satisfaction, Branch Coordinators must be responsive to and resolve any client issues promptly and maintain awareness of product attributes, alongside preserving the products and store's visual and quality standards.

This position offers a comprehensive benefits package covering medical, dental, and vision insurance, as well as additional benefits like Flexible Spending Accounts (FSAs), disability protection, retirement plans, and more. It also includes a generous leave package that encompasses personal leave, paid parental leave, medical leave, vacation time, holidays, and other offerings.

Interacting with customers, potentially minors, and handling cash, electronic devices, personal data, store inventory, and other valuable assets are primary job duties. Whether supervised or unsupervised, such responsibilities necessitate a review of criminal records to ensure the protection of the company's operations, reputation, and the safety of customers, employees, partners, contractors, and the public.

About Us

At this company, we believe that success can be achieved through multiple paths and we are dedicated to supporting careers that adapt to your growth. Whether you come from diverse backgrounds or different parts of the world, there is a place for you within the Sherwin-Williams community. We provide you with the platform to indulge your curiosity and drive our progress. Sherwin-Williams recognizes and values the distinctive talents and skills that individuals from all walks of life and characteristics bring. We strongly advocate for the application of all competent individuals, including those with disabilities and Protected Veterans. We offer you the space to exhibit your strengths, and we encourage you to demonstrate your potential. You have the freedom to innovate, evolve, and explore in an environment where you can excel and Embrace Your Unique Qualities!

Steps to Initiate the Process

Initial Phase Applying Online

Discover the roles that appeal to you on our Careers page:

Dedicate a quarter of an hour to establishing your profile by inserting or bringing over your details from a job platform associated with us

Moving on to the second step involves conducting a digital interview

Following the evaluation of your application, suitable candidates will be asked to undertake a digital video interview using HireVue, our interview associate. This interview will comprise several behavior-centric questions

You have the convenience to conduct and finalize your video interview at any place and time of your preference. While you have the liberty to select the timing for completing this video interview, we urge you to finish it within 7 days of receiving the invitation

Moving on to the third stage – Face-to-face Interview at the Store

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

One of Sherwin-Williams' key objectives is to enhance the well-being of its employees and their families by promoting healthy living, wise financial management, and overall satisfaction. To achieve this goal, the company provides an impressive selection of benefits that cater to different aspects of employees' lives. You can find a general outline of these benefits at . By selecting Candidates, you can discover the specific benefits that you may qualify for upon joining Sherwin-Williams as an employee.

Compensation determinations are contingent upon the unique aspects and situations of each job, affecting the position of actual compensation relative to the provided pay scale. The salary range indicated for this position considers a broad array of fair considerations involved in compensation assessments, encompassing geographic area; expertise; professional background and education; licensing and accreditations; as well as additional business and organizational prerequisites.

The data regarding salary bracket, supplementary rewards, and perks is up to date as of the time of this publication. The entity holds the prerogative to alter this information at its discretion, with or without prior notification, as per the law in effect.

Individuals with prior arrests or convictions may be evaluated for job positions in compliance with federal, state, and local statutes, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where appropriate.

As an Equal Employment Opportunity/Affirmative Action employer, Sherwin-Williams is dedicated to fostering a workplace that is diverse and inclusive. They are committed to providing equal employment opportunities to all qualified candidates, regardless of characteristics such as race, gender identity, national origin, or age. Discrimination based on factors like creed, disability, or sexual orientation is prohibited during the selection and hiring process at Sherwin-Williams.

Sherwin-Williams, as a VEVRAA Federal Contractor, seeks priority referral of Protected Veterans from state and local employment services delivery systems.

It is important to note that the Sherwin-Williams hiring team will not seek payment or request sensitive personal information, such as national ID numbers, date of birth, or bank account details, from candidates at any point during the application process.

Responsibilities

• Uphold customer contentment by providing top-notch sales assistance
• Provide assistance to individuals in-store and via phone communication channels by ascertaining their needs and proposing relevant products and services
• Cultivate positive and fruitful trust partnerships with wholesale buyers to drive successful business relations
• Perform sales transactions with accuracy and in compliance with company policies and procedures
• Reach and surpass sales objectives across monthly, quarterly, and annual timeframes
• Ensure that work order files and formulas are meticulously maintained
• Gather relevant products from the sales area or stockroom
• Customize and combine goods to cater to the individual preferences of the customers
• Arrange items on shelves and create visually appealing presentations
• Clean store equipment
• Load/unload delivery trucks
• Offer support in delivering goods, as necessary
• Ensure that the assigned sections have sufficient stock and are visually appealing
• Keep yourself up to date on the merchandise available and engage in conversations about the different options
• Follow the guidelines for maintaining control over inventory
• Provide recommendations for boosting sales revenue

Minimum Requirements:

• It is a requirement to be a minimum of eighteen (18) years old
• It is essential for the candidate to be eligible to work in the country where the job is located without the need for employment work visa sponsorship
• The ability to comprehend, speak, read, and articulate in the English language is necessary
• The ability to understand, write, read, and communicate effectively in Spanish is essential
• - Required to be capable of retrieving materials from shelves and floor stacks and lifting and moving weights up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable modifications
• Openness to fulfilling all scheduled shifts, even if they fall on evenings or weekends, with or without accommodations

Preferred Qualifications:

• Hold a valid and unencumbered Driver's License
• Individuals must have completed High School or obtained a GED
• Possess at least one (1) year of hands-on involvement in a delivery, retail, or customer service capacity
• Experienced in the sales of paint and associated products from prior positions
• Experienced in operating tinting and blending equipment in prior positions