Customer Relations Driver

Job Description:

The core responsibility of this position is to collaborate with wholesale and retail customers in order to identify their needs, address their inquiries regarding Sherwin-Williams products, and recommend appropriate solutions. Moreover, the role includes the responsibility of safely and promptly transporting products from Sherwin-Williams stores to customers via Company vans or pickup trucks.

As part of the job requirements, employees will interact with clients, potentially including minors, and handle essential assets like cash, electronic devices, and personal data. Given the discretionary and unsupervised nature of this access, the Company deems it necessary to conduct criminal background screenings to ensure the protection of its interests and the safety of all individuals connected to its operations.

Responsibilities:

• Ensure excellent customer satisfaction through superior sales support
• Aid customers through direct interactions and phone calls, assessing their requirements and introducing suitable products and services
• Conduct sales transactions accurately and adhering to prescribed policies and procedures
• Work towards reaching sales targets monthly, quarterly, and yearly
• Maintain detailed files of work orders and formulas
• Obtain relevant products from the store shelves or warehouse
• Customize and blend merchandise as per the customer's specifications
• Timely delivery of goods to customers while prioritizing safety throughout the transportation process
• Aid in the loading and unloading process for vehicles
• Keep the store vehicle in good condition and inform the supervisor about any repair or servicing needs
• Comply with designated itineraries and adhere to prescribed timeframes
• Observe all legal requirements, traffic rules, and safety guidelines when behind the wheel
• Generate reports and paperwork associated with deliveries
• Utilize machinery and vehicles, including cars, trucks, and forklifts.

Qualifications

Minimum Requirements:

• The legal age for buying alcohol should not be less than 21 years old
• Being legally permitted to work in the host country without reliance on sponsorship for an employment work visa is obligatory
• The possession of a genuine and unencumbered Driver's License is mandatory
• Competence in English is a requirement to engage in reading, writing, comprehending, and exchanging information
• Being capable of reading, writing, understanding, and communicating effectively in Spanish is essential
• The job entails the need to retrieve items from shelves and floor stacks, including the ability to lift and move up to 50 lbs regularly and up to 70 lbs occasionally, with or without accommodations.
• Being open to working all scheduled hours, even if they fall on weekends or evenings, is a requirement

Preferred Qualifications:

• Attainment of a High School diploma or GED is necessary
• Need at least one year of expertise in a delivery, retail, or customer service capacity
• History of working in sales roles focused on paint and its related merchandise

About Us

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

How do I initiate the process?

Initiate the process by submitting an application online

Investigate the various job openings showcased on our Careers page to find the roles that align with your career aspirations:

Designate a 15-minute slot to generate your profile by adding your information directly or importing it from a job board affiliate

Step Two: The Digital Interview Process

Upon examination of your application, deserving candidates will be summoned to undertake a digital video interview through HireVue, our trusted interview partner. The interview will entail a selection of behavior-oriented questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - Direct Meeting at the Store

After evaluating your video interview, a member of our Recruitment team will invite the most qualified candidates to meet our team at a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

At Sherwin-Williams, a key focus is on supporting employees and their families in achieving a better quality of life through a diverse array of benefits. These offerings range from financial security in retirement to access to quality healthcare and overall well-being programs. Prospective Sherwin-Williams employees can find detailed information about the available benefits by visiting the dedicated Candidates section on the company's website.

Compensation determinations are intricately linked to the unique attributes and conditions associated with each job, influencing where the actual pay for a role falls within the specified salary range. The salary range allocated to this position is constructed considering a wide array of non-discriminatory factors that inform compensation decisions, including the geographical context, specialized skills, professional background, educational qualifications, accreditation, and other operational exigencies of the business.

The information concerning salary range, other compensatory elements, and benefits outlined is current as of the date of posting. The Company can make amendments to this information as and when required, with or without advance notice, in compliance with the law.

Qualified candidates with arrest or conviction records will be reviewed for job placement in alignment with relevant federal, state, and local laws, which involve adherence to ordinances such as the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act if necessary.

At Sherwin-Williams, they are dedicated to maintaining an inclusive and diverse workplace by following the principles of Equal Employment Opportunity/Affirmative Action. All candidates who meet the qualifications will be treated fairly during the hiring process, with no discrimination based on protected characteristics such as sex, marital status, creed, or pregnancy.

State and local employment services delivery systems are requested by Sherwin-Williams, a VEVRAA Federal Contractor, to give priority consideration to referring Protected Veterans.

Sherwin-Williams recruitment team members do not require candidates to provide payment or sensitive personal information such as national identification numbers or bank details during the application process.