Customer Assistance Driver

Job Description:

This job focuses on engaging with wholesale and retail customers to understand their requirements, respond to questions about Sherwin-Williams merchandise, and offer suitable recommendations. Moreover, part of the role involves delivering products to customers from Sherwin-Williams stores securely and in a timely fashion using Company vans or pickup trucks.

The designated tasks for employees involve customer engagement, which may involve minors, as well as the handling of valuable assets like money, electronic equipment, and sensitive data. Understanding the significance of this access, the Company mandates a criminal history check to safeguard the business, its constituents, and the overall community's well-being.

Responsibilities:

• Guarantee high levels of customer happiness by delivering outstanding sales service
• Support clients in person and via phone by understanding their needs and proposing appropriate products and services
• Complete sales transactions with precision and consistency as per company guidelines
• Meet and exceed sales goals set for each month, quarter, and year
• Preserve specific work order information and formulas
• Secure suitable goods from the sales floor or stockroom
• Tailor the hue and mix products based on the client's needs
• Safely and promptly transport items to customers, adhering to all delivery requirements
• Assist with the handling of cargo during loading and unloading from vehicles
• Be responsible for the upkeep of the store vehicle and communicate with the supervisor regarding any maintenance or servicing issues
• Stay on specified routes and follow established schedules
• Abide by all statutes, traffic ordinances, and safety instructions while driving
• Compile documents and reports related to the transportation of products
• Engage with operating equipment and machinery, such as cars, trucks, and forklifts.

Qualifications

Minimum Requirements:

• Individuals looking to purchase alcohol must ensure they are over the age of 20 years
• The ability to work in the country of employment without the demand for sponsorship for an employment work visa is a prerequisite for this role
• It is necessary to have a valid Driver's License without any restrictions
• A necessary skill set involves being able to read, write, understand, and communicate proficiently in English
• The skill set needed includes the capacity to communicate, read, write, and comprehend information in the Spanish language
• The task involves retrieving materials from shelves and floor stacks, which may require lifting and carrying items weighing up to 50 lbs frequently and up to 70 lbs occasionally, with or without reasonable accommodation.
• Availability to work on weekends and evenings, with or without accommodations, is mandatory for this position

Preferred Qualifications:

• The minimum educational qualification is a High School diploma or GED
• Must have a minimum of one year of involvement in a delivery, retail, or customer service position
• Demonstrated expertise in promoting and selling paint products gained through past employment

About Us

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the procedure for starting?

Start the procedure by filling in an online application form

Peruse our Careers page to unearth the job opportunities that pique your curiosity:

Dedicate 15 minutes to constructing your profile by inputting your information or importing it from a job board collaborator

Advancing to the Digital Interview Stage

Upon assessment of your application, successful candidates will be requested to undergo a digital video interview with HireVue, our interview partner. The interview will include a variety of behavior-based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Level 3 - In-Person Conversation

Upon review of your video interview, our Recruitment team will select top candidates to attend a meeting at a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

Enhancing the health, financial security, and overall satisfaction of its employees is a core part of Sherwin-Williams' mission. The benefits package offered by the company is designed to cater to diverse needs, covering areas such as retirement planning, healthcare provisions, holistic well-being initiatives, and assistance with daily commuting. A comprehensive overview of the benefits available can be explored by visiting the Candidates section on the Sherwin-Williams website.

Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The accurate representation of wage range, additional packages, and perks listed is valid as of the posting date. The organization holds the right to alter these details at its discretion, whether with or without prior communication, in adherence to applicable laws.

Applicants who have been arrested or convicted in the past will be considered for employment opportunities while following the guidelines set forth by federal, state, and local regulations, including the Los Angeles County Fair Chance Ordinance for Employers and the applicable California Fair Chance Act.

Sherwin-Williams values its role as an Equal Employment Opportunity/Affirmative Action employer and strives to foster a workplace that celebrates diversity and inclusivity. Candidates will be evaluated for employment opportunities without bias based on criteria such as color, sexual orientation, national origin, or any other consideration prohibited by law or contractual agreements.

Sherwin-Williams, as a VEVRAA Federal Contractor, calls for state and local employment services to prioritize referring Protected Veterans.

Candidates should be cautious as Sherwin-Williams recruiters will never ask for payment, financial details, or sensitive personal information like national identification numbers during the application process.