Client Support Driver

Job Description:

This job mainly centers on liaising with wholesale and retail clientele to ascertain their needs, address any queries they may have about Sherwin-Williams items, and propose suitable solutions. Furthermore, the role involves the safe and timely delivery of products to customers directly from Sherwin-Williams stores, employing either Company vans or pickup trucks for this purpose.

Engaging in customer interactions, which may involve minors, and managing valuable items such as currency, electronic devices, and sensitive information, necessitates a criminal record evaluation by the Company. This precaution is deemed crucial to uphold the security of the business, its stakeholders, and the broader public community.

Responsibilities:

• Maintain elevated levels of customer contentment by providing top-notch sales service
• Offer assistance to clients through in-person consultations and phone conversations, identifying their needs and recommending relevant products and services
• Carry out sales transactions correctly and in compliance with company policies and protocols
• Strive to attain sales objectives on a monthly, quarterly, and annual timeframe
• Ensure that work order records and formulas are consistently organized
• Gather fitting merchandise from the sales area or inventory storage
• Modify and combine goods to meet the specific preferences of the client
• Ensure the secure delivery of items to customers in a prompt and safe manner
• Provide support with the movement of items between vehicles and locations
• Take care of the store vehicle and notify the supervisor of any necessary maintenance or repair work
• Follow assigned routes and abide by scheduled timings
• Adhere to all regulations, laws, and safety measures while driving a car
• Create documentation and reports pertaining to the shipment process
• Use equipment and vehicles such as cars, trucks, and forklifts.

Qualifications

Minimum Requirements:

• You have to be at least 21 years old to legally buy alcohol
• The individual must possess the necessary authorization to work in the country where the job is located and should not require any sponsorship for an employment work visa presently or later on
• A valid and unimpeded Driver's License is a prerequisite
• The ability to understand, write, read, and communicate in the English language is essential
• Proficiency in Spanish is necessary for reading, writing, comprehension, and communication purposes
• Being capable of lifting and carrying objects up to 50 lbs frequently and up to 70 lbs occasionally is a requirement for accessing materials from shelves and floor stacks, with or without reasonable adjustments.
• The commitment to work all designated hours, including weekends and evenings, is a necessary expectation

Preferred Qualifications:

• An individual must have completed High School or earned a GED
• Require a year of prior experience in delivery, retail, or customer service
• Experienced in marketing and selling paint products within a retail environment

About Us

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What are the steps to get started?

The first stage involves filling out a digital application

Browse through the roles listed on our Careers page to identify the positions that resonate with you:

Devote 15 minutes to establish your profile by either entering your details manually or importing them from a linked job board

Part Two: Digital Interview

Following the assessment of your application, suitable applicants will be asked to partake in a digital video interview through our interview partner, HireVue. The interview will include several behavior-centric questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Phase 3 - On-Site Meeting

Following the review of your video interview by a member of our Recruitment team, selected candidates are extended an invitation to meet with our team at a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

The mission at Sherwin-Williams includes a commitment to enhancing the lives of employees and their loved ones through comprehensive benefits. These perks cover a broad spectrum including retirement plans, healthcare options, overall wellness initiatives, and even support for daily commutes. The company values the importance of these benefits in fostering a positive work environment and ensuring employee satisfaction.

The setting of the wage range for a particular role is guided by a variety of objective criteria and considerations that help in determining the appropriate compensation levels which are fair and non-discriminatory, taking into account factors like location, skills, experience, licensing, certifications, and other pertinent business and organizational needs. When making decisions about compensation, the range of pay established for a position reflects a comprehensive evaluation of diverse factors that are relevant to the role, ensuring equitable and non-biased remuneration practices.

The salary bracket, supplementary incentives, and benefits data disclosed are up to date as of the posting date. The Employer maintains the privilege to adjust this data whenever necessary, within the confines of the law, and may do so without prior warning.

Individuals with a history of arrests or convictions will be assessed for employment eligibility in adherence to applicable federal, state, and local statutes, inclusive of the Los Angeles County Fair Chance Ordinance for Employers and, where appropriate, the California Fair Chance Act.

Sherwin-Williams upholds its commitment to providing Equal Employment Opportunity/Affirmative Action, ensuring that all capable applicants are given fair consideration for job opportunities. Discrimination based on characteristics like race, religion, gender identity, age, disability, or genetic information is strictly prohibited in the employment process.

Sherwin-Williams, in accordance with VEVRAA regulations, seeks priority referral of Protected Veterans from state and local employment services delivery systems.

It is important to note that Sherwin-Williams recruiters will not request payment or sensitive personal information from candidates during the application process.