Shop Assistant

Job Description

Playing a pivotal role in the triumph of our Shop Assistant, this position involves working closely with both wholesale and retail customers to assess their needs, respond to their inquiries regarding Sherwin-Williams products, and offer appropriate suggestions. The core duties of store associates encompass swiftly resolving any customer issues, ensuring maximal client satisfaction, keeping updated on product features, and upholding the exceptional quality and visual allure of the products and store. Store associates are entrusted with providing outstanding customer service while consistently meeting the store's sales targets.

The job involves interacting with customers, potentially minors, and handling financial transactions, electronic devices, personal details, inventory, and valuable items. This access, whether under supervision or not, prompts the Company to deem a criminal record review necessary to protect its business operations, credibility, and ensure the safety of customers, employees, stakeholders, and the public.

About Us

At Sherwin-Williams, there is a belief in the multitude of paths that can lead to success, as well as in careers that grow alongside individuals. No matter who you are or where you are from, there is a place for you at Sherwin-Williams. We offer you the chance to explore your curiosity and drive us forward. The distinctive talents and capabilities stemming from all backgrounds and traits are valued at Sherwin-Williams. All individuals who meet the qualifications are welcomed to apply, including those with disabilities and Protected Veterans. You will have the opportunity to showcase your strengths, and we are excited to witness your ability. This is an environment where you can thrive, innovate, grow, and discover, all while expressing your true colors

What is the procedure for getting started?

• To begin the process, complete the online application form
• Identify the positions that appeal to you by visiting our Careers page and exploring the various roles that are currently being offered:
• Dedicate 15 minutes towards creating your profile through inputting or importing your information from a partnered job board

The digital interview stage is the focus of Step 2

Upon examination of your application, viable candidates will be summoned to undertake a digital video interview with HireVue, our interviewing companion. The interview will involve a series of behavioral questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Our Recruitment team evaluates your video interview and selects the top candidates to attend a personal meeting at our store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

One of the key objectives at Sherwin-Williams is to empower our team members and their families in leading healthier, more economically secure, and happier lives. This endeavor is fueled by an array of exceptional benefits meticulously curated with you in mind. From retirement solutions to healthcare options, encompassing total well-being programs and facilitating your everyday travel requirements – each element has been thoughtfully crafted to support your well-being. You can find a summary of the benefits available at . Click on the Candidates section to delve into the range of benefits that could potentially be at your disposal upon joining the Sherwin-Williams family.

Compensation choices are guided by the particulars of individual roles, impacting the location of actual compensation within the defined wage bracket. The indicated salary range for this position considers a diverse mix of non-discriminatory criteria when making compensation determinations, encompassing location, skill levels, experience, education, licenses, certifications, and other organizational demands.

The salary range, additional compensation, and benefits information presented are precise as of the publication date. The Company has the prerogative to alter this information at any given time, with or without advance notice, in adherence to the law.

Candidates with arrest or conviction histories will be considered for jobs in accordance with relevant federal, state, and local legislation, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act if applicable.

Sherwin-Williams is pleased to uphold its commitment as an Equal Employment Opportunity/Affirmative Action employer, promoting diversity and inclusivity in the workplace. Every eligible applicant will be considered for employment without discrimination on the basis of race, religion, sexual orientation, or veteran status. The company adheres to legal and contractual standards and does not discriminate based on pregnancy, marital status, or any other prohibited consideration.

In its capacity as a VEVRAA Federal Contractor, Sherwin-Williams requires state and local employment services to prioritize referring Protected Veterans for potential job placements.

Candidates should be cautious as the Sherwin-Williams recruitment team will never request payment, financial information, or sensitive personal details like national ID numbers, date of birth, or bank account numbers throughout the application procedure.

Responsibilities

• Assure customer happiness through the provision of excellent sales service
• Help clients either in person or through phone calls by understanding their needs and offering the correct products and services
• Establishing productive trust relationships with wholesale and retail customers is key to building lasting partnerships and driving business growth
• Complete sales transactions with precision and in alignment with prescribed policies and protocols
• Work towards accomplishing sales milestones regularly, whether on a monthly, quarterly, or yearly timeline
• Maintain precise documentation of work orders and formulations
• Bring forth fitting products from the storefront or warehouse
• Modify and combine goods to align with the exact specifications of clients
• Place merchandise on display racks and arrange products in an eye-catching manner
• Clean store equipment
• Load/unload delivery trucks
• Aid in the transportation of goods as needed
• Maintain the stock levels and appearance of designated areas
• Maintain awareness of the available merchandise and talk about the options that are on offer
• Abide by the rules governing inventory management
• Propose strategies to increase sales effectiveness

Minimum Requirements:

• The minimum age required is eighteen (18) years
• Individuals must be lawfully allowed to work in the employment country without the necessity of sponsorship for employment-related visa status now or at any subsequent time
• A Driver’s License that is both valid and without restrictions must be held
• - Ability to access materials from shelves and floor areas and to lift and move items weighing up to 50 lbs. frequently and up to 70 lbs. as needed, with or without reasonable modifications.
• Availability for evening and weekend shifts is essential, and applicants must be willing to work as scheduled, with or without reasonable modifications

Preferred Qualifications:

• A high school diploma or GED is a prerequisite
• Minimum of one year of involvement in a delivery, retail, or customer service job
• Experienced in the retail sector with a specialization in marketing paint and associated products to customers
• Skilled in utilizing tinting and mixing machinery based on prior work experience
• Being able to read, write, understand, and communicate in multiple languages signifies a high level of linguistic competence
• Skill in reading, writing, understanding, and conversing in either Spanish or Turkish